Chetan Joshi has spent more than two decades working inside the operational heart of banking and financial services. Early in his career, he noticed something that stayed with him. Highly capable professionals were spending much of their time acting like human extensions of systems, reconciling data, validating numbers, and repeating operational tasks that required effort but very little judgement.
Today, Chetan is a Vertical AI strategist and the founder of coglateral.ai, where he helps organisations design artificial intelligence systems tailored to specific industries and operational workflows. His work focuses on moving businesses beyond AI experimentation and into reliable, production-grade systems that improve efficiency, reduce operational risk, and strengthen decision-making.
He believes the future of artificial intelligence will not be defined by louder technology, but by quieter systems working silently in the background, freeing people to think more clearly and lead more effectively. His work challenges leaders to rethink AI not as a replacement for human intelligence, but as an infrastructure that quietly amplifies it.